Privacy Policy
Who is responsible for processing your data?
My Rock Nutrition
CIF/NIF: B76290989
Registered office: Calle Mar Blanco 6 – 35100 Maspalomas San Bartolomé de Tirajana
Registered in the Mercantile Registry of Las Palmas
Phone: +34 682 58 12 74
Email: info@myrocknutrition.com
Website: https://myrocknutrition.com
You can contact us using any of the above methods.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it periodically. If you have registered and access your account or profile, we will inform you of any changes.
If you are part of the following groups, consult the relevant section:
+ WEBSITE OR EMAIL CONTACTS
What data do we collect through the website?
We may process your IP address, the operating system or browser you use, and even the duration of your visit—anonymously.
If you provide us with your data via a contact form, you will be identified to be able to contact you if necessary.
Why do we process your personal data?
- To respond to your inquiries, requests, or petitions.
- To manage the requested service, respond to your request, or handle your inquiry.
- To provide electronic information related to your request.
- To send commercial or event-related information via electronic means (if explicitly authorized).
- To conduct website analysis and improvements on our products/services and marketing strategy.
What is the legal basis for processing your data?
The user’s acceptance and consent: When filling out a form and clicking “send”, you are considered informed and expressly consenting to the contents of the associated privacy clause.
All our forms mark required fields with an asterisk (*). If you do not fill in these fields or check the privacy policy box, submission will not be allowed. Typically:
“□ I am over 14 years old and I have read and accept the Privacy Policy.”
+ SOCIAL MEDIA CONTACTS
Why do we process your personal data?
- To respond to your inquiries, requests, or petitions.
- To manage the requested service, respond to your request, or handle your inquiry.
- To engage with you and create a community of followers.
What is the legal basis for processing your data?
Acceptance of a contractual relationship within the relevant social network environment, in accordance with its Privacy Policies:
How long will we retain your personal data?
We will treat your data as long as you allow us by following, liking, or interacting. Any data modification must be done within your social media profile settings.
Do we process third-party data?
As a general rule, we only process the data provided by the data subject. If you provide us with third-party data, you must first inform and obtain their consent, otherwise you release us from any responsibility.
Do we process data of minors?
We do not process data from individuals under 14. If you are under this age, or share data of someone who is, please refrain. My Rock Nutrition is not responsible for failure to comply with this rule.
Do we send communications electronically?
Only to manage your request, using your provided contact method.
Any marketing communications are only sent with prior express authorization.
What security measures do we apply?
We apply optimal levels of protection to your personal data and implement all reasonable technical and organizational measures to prevent its loss, misuse, unauthorized access, or theft.
Will your data be shared with third parties?
No, unless required by law. In specific cases, data may be shared with:
- Spanish Tax Agency
- Banks and financial institutions for payment processing
- Authorized processors (web developers, hosting services) with signed data processing agreements
If you use third-party platforms for purchases or services, your data will be processed by those platforms under their terms.
If we use American software applications, data transfers are covered by the EU-U.S. Data Privacy Framework.
What are your rights?
You have the right to:
- Know whether we are processing your personal data
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data when no longer necessary or when you withdraw consent
- Request processing limitation in certain cases
- Port your data to another controller
- File a complaint with the Spanish Data Protection Authority if you believe your rights are not respected
- Revoke your consent at any time
If you update any personal data, please inform us.
Need a rights exercise form?
We have templates—just request them via email. You may also use those from the Spanish Data Protection Agency (AEPD).
Forms must be signed electronically or accompanied by a copy of your ID. If represented by someone, attach their ID as well.
Forms can be submitted in person, by mail, or email (see contact at the beginning).
How long do we take to respond to rights requests?
Maximum of one month, or two months if the issue is complex (you will be notified).
Do we use cookies?
Yes. If we use non-essential cookies, you can review our Cookie Policy linked from the website’s footer.
How long will your data be kept?
Your personal data will be kept for as long as you’re connected with us. Once that ends, we will retain it for the legally required duration, including for judicial requests.
We will retain relevant communications and purchase/service records for as long as warranties or claims may apply.
USERS
Accessing or using the My Rock Nutrition portal attributes you the status of USER, who accepts the General Conditions of Use stated here.
USE OF THE PORTAL
The website https://myrocknutrition.com provides access to various content and services. By registering, the USER agrees to provide truthful and lawful information and is responsible for maintaining confidentiality of any password provided.
The USER agrees not to:
- Engage in unlawful or unethical activity
- Spread racist, xenophobic, pornographic, or offensive content
- Damage the physical/logical systems of My Rock Nutrition or others
- Introduce or spread malicious software
- Access or manipulate email accounts of other users
My Rock Nutrition reserves the right to remove any comments violating personal dignity, rights, or the law.
We are not responsible for user-generated opinions or content.
INTELLECTUAL AND INDUSTRIAL PROPERTY
My Rock Nutrition, as owner or licensee, holds the intellectual and industrial property rights of all website elements (texts, images, logos, etc.).
Any reproduction or commercial use of content is strictly prohibited without written permission.
The USER may view and use content for personal, non-commercial purposes, and must not remove any security or copyright notices.
IP ADDRESSES
Website servers may automatically detect your IP address and domain name, which is stored in server logs for statistical purposes only.
EXCLUSION OF WARRANTIES AND LIABILITY
My Rock Nutrition is not responsible for any damages caused by:
- Errors in content
- Website unavailability
- Malware, despite all reasonable technical protections
MODIFICATIONS
We may change any part of our website or policy without prior notice.
LINKS
Our website may contain links to third-party websites. My Rock Nutrition is not responsible for their content or availability and does not imply any association with those sites.
RIGHT OF EXCLUSION
We reserve the right to deny access to users who violate these conditions.
LEGAL ACTION
We will pursue legal action in case of misuse or policy violations.
MODIFICATIONS AND DURATION
This policy remains in effect until replaced or updated and published accordingly.
SECURITY
We use industry-standard security (firewalls, encryption, access controls). Sensitive data (e.g., health, ideology) is transmitted via secure protocols (HTTPS) only.
APPLICABLE LAW AND JURISDICTION
The relationship between My Rock Nutrition and the USER is governed by Spanish law. Any dispute will be resolved in the courts of Las Palmas de Gran Canaria.
